HR Metrics
The COVID-19 has created an unprecedented situation for businesses and employees. Human Resource teams are overwhelmed with resignations, long leaves, employee personal exigencies. The Great Resignation in some of the western economies has slowly started traveling to economies in Asia, and employee retention has now become a severe challenge.
To help HR teams with some useful indicators to understand the situation, this article lists down a few measures and metrics
Absenteeism rate
A measure of the number of incidences when employees fail to report for work when scheduled to do so. This can also be measured and reported by job category or by performance category:
Number of days lost in specific period / Total number of staff working days available in the period
Commitment
A measure of people responding that they have high levels of commitment, satisfaction, and recognition:
% positive opinion survey responses
Employee assistance service usage rate
The number of incidents reported during a defined period to the employee assistance line:
Number of assistance issues per month
Ill-health retirements
Measures the number of retirements due to issues relating to ill mental or physical health, as a result of work.
Mental health well-being rate
Days lost due to incidences of low mental well-being:
Number of days lost per year
Quality of support from employee assistance service
Measures the quality of the employee assistance service as perceived by the employee:
% satisfaction with support received
% likelihood of recommending the service to a colleague
Voluntary resignations
The number of voluntary resignations as a result of dissatisfaction with and/or health standards and work.
